Challenger ST - Warranty

FIVE YEAR LIMITED WARRANTY COVERED PRODUCTS:
 ChallengerST,  Utility Service Van, MDST, Crane Body,and Line Body ("Products(s)") – have a no rust-thru guarantee for Product(s) made of galvaneal steel and are warranted to the original owner of record for the sooner of five (5) years or 36,000 miles from the beginning of the warranty period. Product(s) not made of galvaneal steel are warranted to the original owner of record for the sooner of one (1) year or 12,000 miles from the beginning of the warranty period.

STAHL warrants to the original owner of record for the sooner of five (5) years or 36,000 miles that hinges, door locks, door latches and lock cylinders (“Components”) will not fail to operate. STAHL will repair or replace at its option the defective Product or Component without charge subject to following the applicable claims procedure.

Should the warranted Product rust through, STAHL will cover labor and materials to replace and/or repair defective materials and/or install new materials (solely at the discretion of STAHL). NOTE: Paint required following repairs or replacement of parts under warranty is excluded after the sooner of one (1) year or 12,000 miles from beginning of the warranty period.

Defects from manufacturing workmanship and/or material not specified above will be covered by the warranty inclusive of materials and labor to the original owner of record for the sooner of one (1) year or 12,000 miles from the beginning of the warranty period.

The foregoing collectively constitutes the “Warranty”.

 

ELIGIBILITY
 This Warranty shall only apply to Products and Components listed herein and initially purchased after January 1, 2008.

The warranty period begins on the date of purchase by the original owner of record or from the date the product is shipped from the STAHL factory whichever occurs first. The five (5) year / 36,000 mile rust through limited warranty applies only to Product(s) shipped from the STAHL factory after January 1, 2008.

Product(s) warranted must be properly maintained and serviced under the guidelines recommended in the owner’s manual. The original owner must complete and submit the warranty registration card within thirty (30) days of purchase for eligibility.

This Warranty applies only when an authorized STAHL upfitter properly installs the Product, and it is used for the purpose for which it was designed.

 This Warranty is not transferable.

 

EXCLUSIONS
 This Warranty applies to STAHL service bodies only and excludes all items supplied by distributors or mounting stations including, but not limited to finish paint, lettering, bed liners, installation, wiring, optional parts, modifications and the like.

Paint required following repairs or replacement of parts under warranty is excluded after one (1) year / 12,000 miles from the beginning of the warranty period.

Product(s), which have been misused, abused or damaged, inclusive of, but not limited to, accidents are excluded from the warranty. Fatigue cracking of the body structure caused by improper mounting, overloading, and severe off-road applications, twisting loads induced by cranes or aerial devices is excluded from the warranty

 

 

SPECIFIC WARRANTY EXCLUSIONS
 Products being warranted under the no rust-through warranty must have a hole rusted through the metal. Rust on painted surfaces is not considered rust-through, and is excluded.

 Product(s) purchased by the first owner/user in prime paint, are excluded.

 Product(s) purchased and used outside the United States and Canada, are excluded.

 Product(s), which have been used to carry corrosive materials where such materials result in rust-through conditions, are excluded.

Paint deterioration caused by chemical reactions including, but not limited to, acid rain, industrial fallout or improper cleaning materials, are excluded.

STAHL shall not be liable to the original owner/user or any third party for any direct or indirect, incidental or consequential damages including, but not limited to, transportation costs, lost profits, and loss of income, as a result of a vehicle being out of service.


 WARRANTY CLAIMS PROCEDURE

 Claims shall be handled by contacting your nearest authorized STAHL distributor. All claims are to be filed in writing and will be administered through a STAHL distributor. All repairs must be authorized by STAHL prior to any work being performed and must be done by an authorized STAHL distributor or by a person or company pre-approved by STAHL in writing.

 STAHL reserves the right to inspect Products returned by the original owner under this Warranty to determine whether the Product is covered. Inspection shall, at STAHL's option, be performed at the factory, or at such other reasonable place as may be designated by STAHL, and in such event freight for returning Products shall be paid by the original owner. STAHL also reserves the right to require dated proof of purchase from the original owner. Unauthorized repair or replacement prior to inspection or repair or replacement not in accordance with STAHL recommendations and procedures may void the Warranty.

 

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATIONS OF REMEDIES:

 THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, GIVEN BY STAHL FOR THIS PRODUCT. IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY DISCLAIMED. THE PURCHASER’S REMEDIES FOR LOSS, DAMAGE, OR EXPENSE RESULTING FROM THE USE OR MISUSE OF THIS PRODUCT ARE LIMITED TO THOSE EXPRESSED IN THIS LIMITED WARRANTY.

THIS LIMITED WARRANTY GIVES PURCHASER SPECIFIC LEGAL RIGHTS, AND PURCHASER MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW DISCLAIMERS OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE DISCLAIMER AND LIMITATION MAY NOT APPLY TO PURCHASER.

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